It's one of the most common questions we get from small business owners in Cambridgeshire — 'I've already got a Facebook page, do I really need a website too?' It's a fair question. A Facebook page is free, familiar, and takes ten minutes to set up. So here's the honest 2026 answer, without the sales pitch.
The short answer
The question isn't really "page or website". It's "what does each one do well, and what happens when I only have one of them?"
What a Facebook page is actually good at
- Familiarity. Customers already have the app open. Messaging you feels lower-friction than filling in a contact form.
- Social proof. Recommendations tagged in local groups can send real work your way, especially for tradespeople and hospitality.
- Cheap updates. Posting a photo of finished work takes 30 seconds. Great for keeping the profile looking active.
- Messenger. A serviceable way to handle quick back-and-forth without giving out your mobile number.
If you're a very small operator — a mobile dog groomer, a Saturday market stall, a hobby-turned-side-hustle — a Facebook page can genuinely carry you for a while.
What a Facebook page can't do
- Google barely ranks Facebook pages. Search "plumber st ives" — the results are Google Maps listings and websites. Facebook pages almost never appear in the local pack, and when they do it's usually well down page one.
- You can't control the design. Every Facebook page looks like every other Facebook page. There's no way to build the professional, distinctive first impression a proper site gives you.
- Trust signals are weak. A polished website with clear pricing, real testimonials, and proper contact details signals a proper business. A Facebook-only presence signals "hobby" to many customers — fairly or not.
- No SEO surface area. You can't write a page targeting "emergency electrician huntingdon" on Facebook. You can't add local schema. You can't win organic search traffic — the free, compounding kind.
- It's not really yours. Meta can restrict, suspend, or de-rank your page tomorrow and there's no phone number to call. We've seen it happen.
The platform-risk problem nobody talks about
A website you own is the opposite. Traffic that finds you through Google keeps coming month after month — that's exactly the compounding effect our Google Maps ranking guide walks through. Your email list is yours. Your reviews on your Google Business Profile are yours. Nobody can flip a switch and cut you off from your customers.
Google visibility: it isn't close
- The three businesses in the Google Maps pack
- The websites ranking underneath it
- Directory sites like Checkatrade, Yell, TrustATrader
- (Eventually) Facebook pages, if at all
To even appear in positions one or two you need a well-optimised Google Business Profile and a website Google trusts enough to associate with it. Our guide to Google Business Profile SEO covers the setup side; the missing piece is almost always the website that's supposed to back it up.
The cost reality
The short version: you can get a hand-coded, fast, SEO-ready small business website on a fully-managed plan from around £80/mo with nothing upfront, or as a one-off build from around £1,200. That's less than most businesses spend on a single Facebook ad campaign — and unlike the ad, the website keeps working for you every month after that.
When a Facebook page really is enough (for now)
- You're testing an idea and haven't decided if the business is real yet.
- Your customers are 100% local, 100% word-of-mouth, and you can't take on more work anyway.
- You're a hobby seller in a niche Facebook community that genuinely drives your sales.
The moment any of those change — you want more work, you want customers who don't already know you, you want to charge premium prices — the Facebook-only setup becomes the bottleneck.
The honest verdict
A small, fast, well-optimised website is what turns "people who happen to be scrolling" into "people who actively searched for what you do." Facebook is the shop window on the busy street; the website is your actual shop. Most successful small businesses have both, working together.
Practical starter checklist
- Get a Google Business Profile set up and verified (free) — see our GBP walkthrough.
- Get a small, fast website live — a homepage, a services page, a contact page is plenty to start. Use the small-business website checklist to know what to demand.
- Point your Facebook page's "Website" link at the new site. Instant lift in referral traffic.
- Start collecting Google reviews properly — our reviews guide covers exactly what to ask.
- Keep posting on Facebook as before — but every post should now nudge people towards the site (link to a service page, a case study, a booking form).
Want us to build the website side?
Not sure if you're ready? Get in touch for a free 30-minute chat — no pressure, and you'll leave with a clear idea of whether a website is the right next step for your business.
Ready for a practical next step?
Straight pricing, no contracts, and a real person building your site. Have a look at how we work. Free, no-pressure chat — usually within a day.
Part of our buying a website guides.
Written by Adam, A9 Web Design
Adam builds hand-coded websites for small businesses across Cambridgeshire and looks after their hosting, SEO and advertising day to day. Everything here comes from work on real client sites — no theory, no filler.