'Just Google your business name' is the single most misleading piece of SEO advice on the internet. Google personalises search results based on your location, your browsing history, and the fact that you've clicked your own site a hundred times. Here's how to actually check where you rank — properly, for free, and in about ten minutes.
Why 'just Google it' doesn't work
When you search for your own business, Google knows it's you. It knows where you are, that you've visited your site before, and that you're the sort of person who searches for your business name a lot. Every one of those signals inflates your ranking in the results you personally see.
The result is that most business owners think they rank position 1 for their main keyword, when in reality a first-time visitor in the next town sees them at position 8. That gap is where enquiries are quietly lost.
The result is that most business owners think they rank position 1 for their main keyword, when in reality a first-time visitor in the next town sees them at position 8. That gap is where enquiries are quietly lost.
Method 1: Google Search Console (the correct way)
Search Console is a free tool from Google that tells you exactly where your site ranks — averaged across every real search, from every real user, at the location and device Google actually shows you at. It's the most honest number you'll get.
Once verified for your site (a good web designer sets this up on day one), open the Performance report. You'll see:
Filter by query to see which keywords bring you traffic — and, more usefully, which ones you rank on page two for and could push to page one with a small effort.
Once verified for your site (a good web designer sets this up on day one), open the Performance report. You'll see:
- Impressions: how often your site appeared in search results.
- Clicks: how often someone actually clicked through.
- Average position: where you rank for each individual keyword.
- CTR: the percentage of impressions that turned into clicks.
Filter by query to see which keywords bring you traffic — and, more usefully, which ones you rank on page two for and could push to page one with a small effort.
Method 2: Incognito + location simulation
Search Console shows real historical data, but sometimes you want to see the current live results the way a stranger would. Open an incognito/private window (so your history and cookies don't skew it) and search for your keyword.
You can go one step further using Chrome DevTools: right-click, Inspect, open the three-dot menu > More tools > Sensors, and set your location to the town you actually want to rank in. Now the search results reflect what someone in that town would see.
You can go one step further using Chrome DevTools: right-click, Inspect, open the three-dot menu > More tools > Sensors, and set your location to the town you actually want to rank in. Now the search results reflect what someone in that town would see.
What ranking actually means for enquiries
Position matters more than most people realise. Rough CTR drop-off by position, averaged across small business sectors:
Going from position 8 to position 3 is roughly a five-fold increase in enquiries — for the same amount of monthly search traffic. That's why position matters more than "being on Google".
- Position 1: ~30% of clicks
- Position 2–3: ~15% each
- Position 4–5: ~7% each
- Position 6–10: ~3% each
- Page 2+: essentially invisible
Going from position 8 to position 3 is roughly a five-fold increase in enquiries — for the same amount of monthly search traffic. That's why position matters more than "being on Google".
What to do once you know where you rank
Once you know your real rankings, you can decide where to spend effort. If you rank position 4–8 for a valuable keyword, small improvements to that specific page can move you into the top 3. If you don't rank at all for keywords your competitors do, you're missing pages.
The two biggest levers for small local businesses are the Google Business Profile and on-page content. Our Google Maps ranking guide covers the map-pack side, and the local SEO playbook for tradespeople covers the on-page and citation side. Both apply to almost any local business, not just trades.
The two biggest levers for small local businesses are the Google Business Profile and on-page content. Our Google Maps ranking guide covers the map-pack side, and the local SEO playbook for tradespeople covers the on-page and citation side. Both apply to almost any local business, not just trades.
Not sure where you stand?
As part of any new project we run a full ranking check across your main keywords and competitors — free, no obligation. If you'd like an honest read on where you sit today, get in touch or have a look at our SEO service.
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